Shipping Policy

Free Shipping:

Hong Kong - Free shipping applies to local delivery for orders of HKD800 and above. 
A standard shipping fee of HKD50 will apply to orders below HKD800.

Macau - Free shipping applies to Macau for orders of HKD1,000 and above.
A standard shipping fee of HKD70 will apply to orders below HKD1,000.

Taiwan - Free shipping applies to Taiwan for orders of HKD1,500 and above.
A standard shipping fee of HKD150 will apply to orders below HKD1,500.

China - Free shipping applies to China for orders of HKD1,500 and above.
A standard shipping fee of HKD200 will apply to orders below HKD1,500.

International Shipping:

Korea, Malaysia & Singapore:
A shipping fee of HKD250 applies for orders under 2kg
A shipping fee of HKD350 applies for shipping Heavy Goods like Door Mats.

Japan & Philippines:
A shipping fee of HKD350 applies for orders under 2kg
A shipping fee of HKD450 applies for shipping Heavy Goods like Door Mats.

USA, UK, Canada, Australia & others: 
A shipping fee of HKD 500 applies for international orders under 2kg
A shipping fee of HKD 650 for shipping Heavy Goods like Door Mats.

Shipping Process
Once you have placed an order, we will ship your products the next day. When your order is ready for shipping, you will  receive an email notification that the order is on the way.  

Orders in Hong Kong are expected to arrive within 2 business days from the date of purchase. Orders across Asia are expected to arrive within 10 business days from the date of purchase. Orders outside of Asia are expected to take no longer than 28 business days.

Please note that shipping business days are considered to be Monday to Friday. Public holidays and weekends are not included.

If you have not received a notification within one week weeks of your purchase, please contact us or email team@homekong.com.hk and we will provide you with an update. We will endeavour to resolve any fulfilment and delivery issues immediately and limit the impact on you.