Please note: With ongoing pandemic-related delays and closures, orders in most countries across Asia are expected to arrive within 10 business days from the date of purchase. Orders outside of Asia are expected to take no longer than 28 business days.
Free shipping applies to Hong Kong for orders above HKD 800. A standard shipping fee of HKD 50 will apply to orders under HKD 800.
A shipping fee of HKD 500 applies for international orders under 2 kg, and HKD 650 for shipping Heavy Goods like Door Mats.
Once you have placed an order, we will ship your products the next day. When your order is ready for shipping, you will receive an email notification that the order is on the way.
Orders in Hong Kong are expected to arrive within 2 business days from the date of purchase. Orders across Asia are expected to arrive within 10 business days from the date of purchase. Orders outside of Asia are expected to take no longer than 28 business days.
Please note that shipping business days are considered to be Monday to Friday. Public holidays and weekends are not included.
If you have not received a notification within one week weeks of your purchase, please contact us or email firstname.lastname@example.org and we will provide you with an update. We will endeavour to resolve any fulfilment and delivery issues immediately and limit the impact on you.
Please note that due to the global COVID-19 pandemic, you may experience slightly longer than expected international delivery times. This is dependent upon on location and evolving local government restrictions. Our estimates reflect our general operations and we thank you in advance for your understanding of possible delays as a result of the pandemic.